PAYMENT
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
Orders not paid within 3 days will be cancelled and the item returned to shop inventory.
By the payment confirmation, i take 3 days to process shipping.
SHIPPING
Shippings are sent by SEPOMEX (Mexican Post)
Shipping prices only change if the weight is less. If so, i can give you a new price.
Shippings take 15 to 25 working days to arrive.
If you are in the United States and Canada, shipping costs are:
For rings, earrings and bookmarks $2.50 ($0.50 if shipped with another item)
For bracelet $3.00 ($0.50 if shipped with another item)
For necklace $3.50 ($0.50 if shipped with another item)
If you are in any other country, shipping costs are:
For rings, earrings and bookmarks $4.00 ($0.50 if shipped with another item)
For bracelet $4.00 ($0.50 if shipped with another item)
For necklace $4.50 ($0.50 if shipped with another item)
REFUNDS AND EXCHANGES
If you are not satisfied with your order on arrival, please contact me for return policies, including the reason of your complaint.
Returned items are sent at your expense and must be received in their original condition within 15 days of your e-mail to receive a purchase price refund. Shipping fees are non-refundable.
I will refund via Paypal less original shipping charges.
Refunds can not be given for loss or damage during shipping unless insurance is purchased by the buyer. Buyer must state that insurance is of their preference.
I'm not responsible for delays or handling on the Post Service.
Any applying customs fees are responsibility of the buyer.
ADDITIONAL POLICIES
Some pieces require to be custom made or measured. If so, please contact me for details.
For any other doubts or comments, please contact me. I'll be glad to answer any question!!
